Clients are responsible for providing their pet’s food, toys, leashes and other supplies & treats. We will replenish supplies; however, a $10.00/trip charge will apply.
Clients are also responsible for filling out all necessary information and confirming that the dates & visits booked are correct prior to services. While we do perform a consultation and duties are discussed, your Pet Care Professional is best prepared with the online forms. This information allows your Pet Care Professional to fulfill each client’s requests to the best of their ability. It is also important if a sit has not been done in a long period of time, to make the Pet Care Professional aware of any changes.
Upon returning home, clients should directly notify their Pet Care Professional or Happy Tails office. Happy Tails Pet Care Professionals may opt to automatically continue making visits until we hear from you. Happy Tails reserves the right to bill for additional visits at your contracted rate.